All of our goods are shipped via DPD.
We currently don’t ship to mainland UK or Internationally which is indicated by not having a shipping option outside of Ireland on our address section when processing your order. If you bypass this and select click and collect and then ask us afterwards to refund this order you will be charged a €5 processing fee as we are charged by the website and card companies for taking and refunding money.
14 Day Returns Policy. Return the parcel to us with receipt/packing slip, and we will process your refund as soon as possible once the item has been checked.
Terms & Conditions:
- Items must be returned and received within 14 Days of Receipt of Delivery.
- The item is your responsibility until we receive it, so it is advisable that you have the parcel tracked.
- Items must be returned in original condition with no tags removed and no odours on the item (perfume, smoke etc).
- We do not pay return charges.
- No exchange possible on items. If looking for another size etc, please re-order your item in the size you are looking for and your original order will be refunded once received.
- If the item is faulty, please contact us on +353 052 746 2814.
- Returns will be processed within 48 hours to 7 days.
- Sale and Discounted items are not refundable but can be exchanged once returned within 14 days of receipt
Due to the nature and size of Klassy Lady Boutique we are very strict when it comes to returns. On any item of clothing received there will be a tag attached to it. If this tag is removed or has any signs of being removed and put back on, a return will not be granted. On any other items no sign of wear must be visible.
For more information please contact us directly or look at our Terms of Service page.